Over the years, MRCCRM Limited has helped many Small and Medium sized businesses to hone their marketing strategies to meet the demands of the modern marketplace. These are some of the recommendations our customers have given about us and the services we provide:
“MRCCRM has supported us in developing the Customer Experience, Customer Base Management, Marketing Automation and Multi-channel capabilities of the business, during a time of rapid growth. MRCCRM developed and implemented our base retention strategy that has reduced customer churn and locked in customer value. We have no hesitation in recommending MRCCRM to other businesses that require help on these subject areas.” Elaine R - General Manager, Tesco Mobile Ireland
"MRC|CRM represented good value for money and their knowledge of promotion and marketing is excellent – we wouldn’t hesitate to use MRC|CRM again (the test of any service provision). Chris S - CEO, Tardis Plc
"Mike was selected from a group of highly qualified bidders to deliver a series of social media/website/SEO/digital accessibility training workshops and associated 1-2-1 intense coaching with SME clients from the Fit for Legacy programme.
Mike’s undoubted knowledge in his field combined with a unique ability to connect with SMEs at all levels ensured all the training he undertook was not only of immense quality, but was found by all participants to be practicable and easy to use in real-life environments.
Mike’s integrity in everything he prepared and delivered for that particular programme is to be applauded, and it was often noted by clients (and my staff) that he frequently went the extra mile in terms of both time and effort to ensure full understanding by all participants." Glen A - Director, ELBP
"Mike has a detailed knowledge of social media, and many other techniques of promoting your business.He has a keen analytical mind, so that when he looks at your publicity, his advice is extremely helpful and very practical.He constantly keeps up to date with new developments in the fast moving technology side of marketing, so it is great to have the benefit of his knowledge. I thoroughly recommend him" Susan R - Director, Languages Training Company
"I found Mike to be a great help in independently analysing what I should be doing to promote my business. He put down on paper all the methods I should be adopting, explaining each detail and giving me an insightful 'roadmap' of activities and resources to help me move the business forward.
I would recommend that any business owner contacts Mike for a chat about focussing their marketing promotion!" Michael T - Partner, Design and Event Management Company
"Mike Cooper was introduced through the East London Business Place to assist me in my marketing plan. Having independently established a strong marketing strategy and execution, Mike assisted in reviewing the existing plans and spotted the gaps he could see. More importantly he gave us confidence that what we had planned was meticulous and a good working foundation from which to build from. In greater detail Mike offered a competitor review of websites as we are in the process of updating our own. His insightful approach and experience has added to our own to ensure we re-launch with even greater confidence than before" Andy – Director, Film and Video Production Company
"Mike, thank you for all the useful marketing ideas you have given us. We found your services very productive and pro-active. You listened to our marketing issues and upon considering our main predicaments, you gave us quite a few ways to try and resolve them. Now, it's our turn to turn all the ideas into working patterns and practices." Ann S – Director, Building Services Company
"Mike thank you very much for your help with our marketing and CRM requirements. The extensive, clear and concise report which you have produced for us will be put into practice by our management team and we are confident that it will improve our performance." Michael P – MD, Support Services Company
"Mike Cooper gave myself and the organisation reassurance and a complete strategy with our PR and marketing strategy. He was a joy to work with and produced result very promptly as scheduled beyond our expectation" Seun O – Community Manager, Social Enterprise